What to prepare
Record the affected service, time of observation, business impact and a non-sensitive summary. Keep evidence containing personal information in your controlled environment.
CONTROLLED REPORTING
Clear information.
A responsible response.
Incident intake is not active in this preview. A separately configured reporting service is required before accepting reports.
A separate workflow
Incidents need their own authorised recipients, triage policy and evidence controls. The general business application is not an incident channel.